Terms and Conditions of the iSelect Media Pty Ltd Website

About our Website

Thank you for visiting this website. This website is owned and operated by iSelect Media Pty Ltd ABN 62 147 631 454 ('iSelect' 'us' 'our' or 'we').'You' means the users of this public website.

We welcome you to our site and we want to make it as user friendly as possible. By using the website you acknowledge and agree to these terms and conditions (Conditions of Use). We provide this website to assist you to select your energy provider. Information provided on the website may constitute general advice, in which case we do not take into account your financial situation, objectives or needs. Before acting on our advice, you should consider whether it is appropriate, in light of these factors.

Website Content

Our website contains a range of information about our participating providers and their energy products. We endeavour to ensure that the information on the website is accurate. In the event you believe we have made a mistake please contact us at [email protected]. The presence of a provider insurer on our website does not constitute an endorsement by us of the provider, the content of the provider’s website, or the activities promoted by the provider.

To the extent permitted by law we do not warrant as to the accuracy, adequacy of, or completeness of, any information contained on this website (including the range, price or features of any product) and exclude liability for purchase decisions made on the basis of information included or excluded from this website.

We do not guarantee that our website will not contain any viruses and we accept no responsibility for foreign computer code that is introduced into your computer system through use of this website. We cannot guarantee that this site is free from computer viruses, hackers or other form of technical sabotage. We cannot guarantee that access to our website will be uninterrupted.

We are free to change the content of the website and any product may be withdrawn at any time, without notice.

Any limitation of liability and indemnity provisions in these terms will survive termination. Any licenses or other rights you grant to us will survive termination.

Conditions of Use

The information available on this website (‘Content’) is provided only for bona fide personal or commercial customers only. It is a condition of these Conditions of Use that you agree not to:

Use any automated tool (such as a spider, robot or aggregation tool) to access, copy or extract such information; or

• Copy or disclose to any person, any Content other than as expressly permitted by these conditions of use;
• Use any method or process (including data scraping, collection or accumulation tool, robot, spider or scripted responses) for the purpose of obtaining, processing, copying, replicating, distributing, reconfiguring, republishing, viewing, assessing, analysing, modifying or repackaging the Content;
• Use any method or process to consolidate or combine the Content with any other content, data, information, images or material;
• Reverse engineer, disassemble or otherwise attempt to construct or identify the iSelect Website's source code, formulas or processes;
• Use systematic, repetitive or any other methods which are designed to obtain a large number of quotes, comparisons, rankings or other pricing and related information from the iSelect Website;
• Use, obtain or attempt to obtain from the iSelect Website, information in order to identify or discover pricing, underwriting, rating and related business methodology or systems; or
• Post, distribute or send any ‘spamming material’ or any other form of bulk communication.

Use of Your Information

You acknowledge and agree that iSelect may use your personal information in accordance with the iSelect Privacy Policy.

Limitation of Liability

Our participating providers provide much of the information available on the website (Website Information) and therefore there may be inaccuracies in the Website Information over which we have no control. Before making a decision to purchase a product you should consult the relevant Product Detail. We do not warrant or guarantee the:

• Timeliness, accuracy or completeness of the Website Information; or
• Quality of the results obtained from the use of the website.

To the maximum extent permitted by law, we have no liability in relation to or arising out of the Website Information and website recommendations. . Subject to any applicable law to the contrary which cannot be excluded, any liability incurred in relation to Website Information is limited to the resupply of the Website Information, or the reasonable cost of having the Website information resupplied. Under no circumstance will we be liable for any incidental, special or consequential damages, including damages for loss of business or other profits arising in relation to the Website Information You are responsible for the final choice of your product and you should take time to read through the Product Detail before proceeding. If you are in any doubt regarding a product or its terms you should seek further advice from iSelect or the relevant provider before choosing your product. We do not accept any responsibility for your decision to choose a provider or an energy product.

Our liability for a breach of these Conditions of Use, statutory cause of action, common law or tort (including negligence) in any way is limited as follows:

• We will not be liable for any indirect or consequential loss or damage, notwithstanding anything else in these Conditions of Use; and
• In respect of all other claims or liability to you for all other proven loss and damage, is limited, for an aggregate of all claims, to the amount of the commission payable to iSelect for the first year’s premium for any product you have purchased from us, or $1,000.00, whichever is a lesser amount.

iSelect may pass on your personal information to the relevant providers if you purchase a product via iSelect, however, iSelect does not guarantee when or if you will actually become a purchaser under the energy product that you have chosen. We do not accept any liability arising out of circumstances where there is delay in you becoming a purchaser under the product you have chosen.

Indemnity

To the maximum extent permitted by law, we disclaim all liability and you agree to indemnify us, our directors, employees, agents, and contractors for any loss suffered, or any costs that may be incurred arising from your breach of these terms or your use of this website.

Disclosure of Commission/Fees

iSelect receives payment of fees from participating providers in order to provide the services provided by us on the website. You are not required to pay iSelect for the use of the website.

Pricing

All product prices are quoted in Australian dollars. The price amounts quoted on the website are subject to change and may also vary depending on the payment method chosen. Whilst we endeavour to keep all product details and prices on the website current, iSelect does not guarantee the accuracy of pricing information on the website.

Other Information

Our website contains statements regarding the terms of the products, including features and inclusions. Some of these statements are generalised in order to give you a summary of the products being compared. However, not all products are the same and you should confirm the exact terms of any product that you intend to purchase prior to purchasing that product. The product information supplied on the website is available only to Australian residents.

Privacy Statement

1. The iSelect Service

• We offer a decision support service (“the Service”) to assist you to select your energy provider. We value you as a client and respect your right to the privacy in respect of the information you provide to us. By using the website you acknowledge and agree that iSelect may use your personal information (Personal Information) in accordance with the iSelect Privacy Statement, contained in these Conditions of Use.

2. iSelect's Use of Your Information

• It is important that you are comfortable that the iSelect website is secure and that any information that you provide to iSelect will be treated confidentially. All of your Personal Information collected by iSelect to provide the Service, such as personal details, questionnaire results, e-mail details and any correspondence will be collected, used and held in accordance with the requirements of the Privacy Act 1988 (Cth) (Privacy Act). Cookie technology on the website allows us to identify your movements around the website. This information provides us with constructive feedback about the website so that we can identify the most effective areas and improve the less popular ones. Cookies cannot determine the identity of individual users. It is a feature of your Internet browser which you can disable at any time.

3. Keeping your Information Secure and Accurate

• iSelect will take reasonable steps to:
• (a)Ensure that your Personal Information collected, retained and disclosed by iSelect is accurate, complete and up-to-date; and
• (b)Protect your Personal Information from misuse and loss from unauthorized access, modification or disclosure.

4. Security and Access

• We cannot guarantee that information sent and received over the Internet is completely secure. Information sent to iSelect over the internet is at the users own risk.

5. Your Acknowledgement About the use of your Personal Information

• In consideration for us expending time and effort in providing the Service to you, you agree and acknowledge that iSelect:
• (a). May use your Personal Information for the purpose of providing the service and to inform the relevant insurance companies of information required to enable you to join that insurer (the Purpose);
• (b). May disclose your Personal Information where necessary for the Purpose and where permitted under the Privacy Act;
• (c). Have additional obligations to gather, retain or disclose your Personal Information under law;
• (d). May transfer your Personal Information to a party across state or national borders where this is necessary for the Purpose; and.
• (e) May use your Personal Information to conduct promotions and giveaways (If you do not want to receive or be involved in these activities you can withdraw your consent by contacting us at [email protected] or by calling 13 19 20).

Amendment

iSelect may at any time and at iSelect's absolute discretion vary these Conditions of Use.

Arranging to Purchase an Energy Product Online

You are welcome to use our website to conduct a needs analysis. We have a number of products from our participating providers. If you elect to buy online then there are some important conditions that will apply.

Firstly, you will answer a set of questions that will help to generate an online quote.

We will record within our database all of your relevant details and we will also record an identification number. You should note however that the provider will provide us with the identification number you are issued with, as part of our verification process for the fees we will be paid. If the provider proceeds to make you an offer to purchase an energy product, you will then be entering into a contract with the relevant provider.

We do not have visibility of your purchase of an energy product or the means by which you will pay for that product.

Links to Other Websites

We have a number of links on our website. These may take you to other websites. The purpose of these links is to provide you with easy access to further information you may need in making your purchase decision. In no circumstances do we make representations about the accuracy of any information contained on any other websites. We exclude all liability for any loss, damage, cost or expense you incur in accessing or attempting to access a third party site.

Intellectual Property

We own some of the registered trademarks which may appear on this website (others we license). We also own the copyright in all of the content of this website. There are also brand names, logos, slogans and other items which are the intellectual property of iSelect. Except as necessary for using this website on your browser, or as permitted use under the Copyright Act 1968 (Cth) or other applicable laws, no material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without our specific prior written consent.

Jurisdiction

This website is for Australian residents and people over 18 years of age. The law applicable to the state of Victoria applies to the use of this website and the parties submit to the jurisdiction of the courts of the state of Victoria.

Contact iSelect

If you have any issues during your use of this website or any suggestions on how to make it better, please contact us at [email protected].